Our Most Frequently Asked Questions

If you can’t find the answer to your question, feel free to contact us.

The app is currently designed for FXG contractors and their drivers.
PackageRoute is available on both IOS and Android devices. Administrators can also access PackageRoute via desktop.
No, we do not have any device purchase requirements. Feel free to use devices your drivers already have.
Set up takes 5 minutes. We’ll automatically load your operation’s vehicles and drivers, thanks to our direct integration with FedEx.
Every feature in our product suite is available to you in trial.
Yes, all features in the app, including our time-tracking functions, are included with your subscription.

No problem. Veteran drivers can access updated stop details manifests, custom notes and other route tools, to help them deliver with greater accuracy.

You won’t need to; PackageRoute offers fully automatic manifest updates throughout the day.
Yes, you have the option to cancel your subscription at any time.